YourPlace Banking Business Development Officer

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Location: Southfield, MI
Job ID/Req. Number: 404006
Category: Sales
Full/Part Time: Full Time
Regular/Temporary: Regular


The role of the YourPlace Banking Business Development Officer is to establish rapport and build credibility with Commercial and Business Banking partners in order to gain introductions to senior level client company decision makers and sell the YourPlace Banking program. Additionally, the YPB-BDO will be responsible for:

  • Developing and maintaining an active portfolio of YPB client companies
  • Provide effective customer relationship management in order to expand Citizens Bank share of business with key clients
  • Make joint client calls with Commercial Banking / Business Banking RM’s in order to sell 3 new deals per month and achieve retail checking sales targets
  • Execute worksite marketing activities including Financial Education Seminars and onsite enrollment sessions at client company location
  • Secure YPB participation in company new hire orientation sessions and conduct special events including Employee Banking Days
  • Train Branch select branch colleagues, ‘YPB Champs,’ within the Region on the YPB product offer, onsite execution, account opening and new YPB client on-boarding



  • 2 -3 years relationship management and consumer acquisition experience with commercial, business banking and consumer clients
  • Proven track record dealing with commercial and retail bank management
  • Proven ability to present to senior level management
  • Strong acumen to sell and communicate detailed information in regards to financial products and services
  • Public speaking experience necessary
  • Business development experience necessary
  • Strong analytical / problem solving skills
  • Ability to translate data into information
  • Demonstrated ability to motivate and influence others
  • Excellent verbal and written communication skills
  • BA Degree preferred or equivalent experience
  • Bank-at-Work experience is a plus


Hours and Work Schedule

Hours per Week:   40
Work Schedule:    Monday-Friday 8:00AM-5:00PM


Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. - Charter One to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status, marital or domestic partner status, or any other category protected by federal, state and/or local laws.



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