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Location: Beachwood, OH
Job ID/Req. Number: 408601
Category: Branch Teller/Banker Positions
Full/Part Time: Full Time
Regular/Temporary: Regular


At RBS Citizens Financial Group, Inc. we empower colleagues to be the best they can be, each and every day.  We are a leader in the financial services industry and we know that in order to work with the top talent, we need to provide top-ranking benefits and culture. 

As a Teller, you’ll provide our customers with outstanding service giving them your full attention while making their business your top priority. You’ll accurately conduct all credit and debit transactions in compliance with established bank policies and procedure.  Keep proper cash supply on hand and prepare daily proof record while maintaining and acceptable difference record.  Meet sales referral goals and actively participate in sales promotions.  You will process customer transactions with accuracy and efficiency and have the knowledge to make product and service recommendations.  Best of all, this role is the gateway to future career opportunities with RBS Citizens Financial Group.

We believe that creating a Good Workplace is not just Good Banking, it’s Good Business.

As a Teller your primary responsibilities include:

  • Go above and beyond for customers: Aspire to deliver world class customer service
  • Drive sales through service: Achieve sales and referral goals by developing a positive customer experience
  • Build book of business: Proactively seek ways to develop and expand customer relationships in order to contribute towards the branch success
  • Maximize personal productivity: Desire to maximize personal productivity through attention to detail, self motivation, and adaptability to achieve branch and personal goals
  • Grow your own capabilities: Actively participate in opportunities to expand knowledge, influencing and interpersonal skills



Basic Qualifications:

  • Must successfully pass Teller Assessment
  • High School degree or equivalent required
  • Minimum of six months cash handling experience required
  • Consistently provide World-Class service to customers, fellow employees and the management team
  • Ability to work all branch operating hours, as needed, including weekends and some evenings
  • Ability to travel, as needed, to required trainings and/or other branch locations
  • Keep proper cash supply on hand and prepare daily proof record while maintaining and acceptable difference record. 
  • Comply with relevant organization policies, procedures, regulations and laws

Preferred Skills:

  • Previous sales/customer service experience in a banking/retail environment
  • Basic computer knowledge
  • Ability to identify customer financial needs, goals and objectives


Hours and Work Schedule

Hours per Week:   40
Work Schedule:    Monday - Saturday

Scheduled hours vary based on branch need


Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. - Charter One to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status, marital or domestic partner status, or any other category protected by federal, state and/or local laws.

Equal Opportunity Employer – Minority/Women/Disabled/Veteran



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